Frequently Asked Questions

What is Pixel Pop Boutique?

We're an Australian Owned family business. Check out our About Us page for more info!

Product Info

How strong are your magnets?

Our custom square magnets have stronger magnet bases than traditional vinyl magnets. Our magnets can easily hold 3-5 pages.

Shop our magnets.

What is the Lifetime Quality Guarantee?

At Pixel Pop Boutique, we stand behind the craftsmanship and durability of our custom photo magnets. Made from premium materials, our custom photo magnets are built to last. Should any issues arise, we'll replace them free of charge.

Please check out our page on Lifetime Quality Guarantee for more info!

What products do the Lifetime Quality Guarantee cover?

Our Lifetime Quality Guarantee covers all our custom photo magnets. Experience enduring quality with every cherished memory.

What's so special about your Front Opening Magnetic Frames?

Our frames solve the 2 issues that traditional frames face.

1. Versatility

As a magnetic whiteboard is the base of the frame, any magnetic artworks, medals or displays can be showcased in the frame. Traditional frames are only limited to 1 or 2 photos.

2. Accessibility

With its opening front and magnetic closure, it allows for convenient access to change displays. Traditional frames require you to unscrew or remove the backing to change out the photo.

Shop our frames.

Shipping Info

How much is AU shipping?

It's only $5! No matter how much you order :)

More info can be found here.

Do you ship internationally?

We do ship internationally. It's $20AUD, no matter where you're located! :) Please note that the tracking number does not activate until it leaves Australia.

Check which countries we currently don't ship to here: List of Countries Not Serviced

What is Same Day Dispatch?

Any order placed before 1PM AEST, we will guarantee same day dispatch. This means we will pack and fulfil your order within the same business day and drop off to a shipping location.

Check out our page Same Day Dispatch for more info.

Do you ship to PO Boxes or Parcel Centres?

Unfortunately no, our usual shipping provider does not cater for it. If you would like us to send your order to a PO Box or Parcel Centre, please email us at admin@pixelpopboutique.com. Extra fees will apply.

Where's my order confirmation/ tracking details?

The system will send an order confirmation email to your selected email at checkout. If you cannot see this, please check spam/ junk.

Tracking details will be sent to your email once the order has been fulfiled. The approximate timeframe for your tracking details is 3-5 business days from your order date.

Please contact admin@pixelpopboutique.com if you have any questions.

More Info

Who can I contact for more information?

Please use our Contact Us page if you have any questions or concerns. Alternatively, send us an email at admin@pixelpopboutique.com