Shipping

Australia Shipping (AU Only)

  • Normal Shipping rates are a flat rate $5 no matter how much you order! :) 
  • Priority Dispatch and Priority Shipping is a flat rate of $15.

Orders placed before 1pm AEST will be processed and dispatched the same day. Click here for more info.

All orders will have a tracking number provided.

 Estimated Delivery Time

  • Delivery times range from 2-10 business days from dispatch (depending on your location). This may get extended during peak seasons.
  • If we are aware of any delays, we will notify you through email.
  • Proceesing times will increase during peak seasons. 
City Earliest Delivery (from dispatch)  Latest Delivery (from dispatch)
Brisbane 1 business days 3 business days
Sydney  3 business days 5 business days
Melbourne 4 business days 6 business days
Perth 7 business days 10 business days

 Please note: the responsibility is on the buyer to track their order once the tracking details have been provided. Please notify us if your order does not arrive within 3 days of its designated time. If not, a refund or new order cannot be processed. 

 PO Boxes or Parcel Centers

Incorrect Address or Returned Parcel

  • If the order is returned to us due to invalid, incorrect or misspelt address and the courier is unable to find the location, the buyer will be liable for the cost of reshipping the order.
  • Order refunds can not be issued under this circumstance. 

International Shipping 

International shipping rates are a flat rate $20 no matter how much you order or where you are! :) 

Customs, fees and associated charges are to be paid by the buyer.

To check if we ship to your country, please visit this page: List of Countries Not Serviced

Damaged or Faulty Products

In the unlikely event that you receive a faulty or damaged order, please contact us within 48 hours of receiving your order. Send photos of the damaged product, the packaging and shipping label to admin@pixelpopboutique.com 

We will endeavour to correct the problem as soon as we can. If no contact is made within 48 hours, the purchase is deemed to have arrived safely.